Category Archives: Tips for Mobile Money Providers

This category includes tips for mobile money providers to consider to improve take up of mobile money services.

Mobile Money-Enabled Micro-Donations – An Interesting Use Case

Recently, Globe Telecom’s GCASH launched a new donation drive to support a local well-known children’s charity called Bantay Bata.  According to Paolo Baltao, president of GCASH operator G-Xchange Inc. (GXI), “GCASH subscribers can donate any amount, even as low as one peso, and … Continue reading

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One of the Secrets to Getting Mobile Money Users to be Active = Payroll + Use Cases

One of the secrets to getting mobile money subscribers to become active users is getting them on a mobile money-enabled payroll. We learned this early on in the Philippines when we saw how much more active those receiving part or … Continue reading

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Lesson #3: Using Mobile Money to Promote Financial Inclusion: Focus on Building Trust

This blog post is the third in a ten part series of articles covering the 10 Lessons Learned about Using Mobile Money to Promote Financial Inclusion. When providing any financial service, especially one built on a technology platform, trust is essential.  … Continue reading

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Lesson #2: Using Mobile Money to Promote Financial Inclusion: Strategic Partnerships are Key (part 2)

            This blog post is the second of two parts on Lesson #2: Using Mobile Money to Promote Financial Inclusion: Strategic Partnerships are Key and is part of a series covering the 10 Lessons Learned about Using Mobile … Continue reading

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Lesson #2: Using Mobile Money to Promote Financial Inclusion: Strategic Partnerships are Key (part 1)

This blog post is the first of two parts on Lesson #2: Using Mobile Money to Promote Financial Inclusion: Strategic Partnerships are Key and is part of a series covering the 10 Lessons Learned about Using Mobile Money to Promote Financial … Continue reading

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Lesson #1 Using Mobile Money to Promote Financial Inclusion: Develop a Road Map

This is the first in a ten-part series covering the 10 Lessons Learned about Using Mobile Money to Promote Financial Inclusion. The idea for these series of blog articles came during the recent 6th Mobile Commerce Summit Asia. What surprised … Continue reading

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The Debate over MNO-led or Bank-led Mobile Money Strategy in Nigeria – the Perspective of a Super Agent

This video featured an interview with a mobile money super agent who has provided agent training for several mobile money operators in Nigeria including MTN.  MTN had to suspend its mobile money service in late 2012 since the Central Bank’s … Continue reading

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10 Lessons Learned about Using Mobile Money to Promote Financial Inclusion

I just came back from the recent 6th Mobile Commerce Summit Asia held in Singapore where I presented on using “Financial Inclusion through Mobile Money: Lessons Learned.”  The turnout for the summit was better than I had expected and was … Continue reading

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Mobile Money Photo of the Week

Photo of the Week: This photo was taken at the El Joshua Super Agent Office in Abuja, Nigeria in February 2013. El Joshua use to support Mobile Money powered by MTN but are now supporting various bank and third-party mobile … Continue reading

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Better Than Cash: How Governments, Donors, and the Private Sector can support Mobile Money & Mobile Banking

During the 2nd Indian Ocean / South Asia Mobile Payments & Banking Summit 2013, I had the honor of sharing some experiences and updates on the Better Than Cash Alliance and how this can better support the expansion and take up … Continue reading

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